The Manifest

"I'm glad they keep the place lighthearted and fun. Loud music to drown out tourist Karens is a huge plus and fast drinks to keep the party going. Kick ass staff and awesome venue. 10/10."

"UPDATE: Staff is now harassing me on Instagram. Don’t know how they found me. After I posted my review, the response from the business on Yelp was even more upsetting than the original experience. Instead of simply addressing the situation professionally, the business accused me of being drunk, high, or “having a mental episode,” called me entitled, said my crying meant my “body knows” I was wrong, and used the term “haole” toward me. That response felt deeply inappropriate and cruel, especially coming from a business account. On top of that, someone then found my Instagram and left a hostile comment accusing me of lying, being drunk, touching equipment, and saying I should be ashamed. The harassment continued off the review platform and onto my personal social media. To be clear: I did not go out that night looking for conflict. I was on vacation with friends. The music was extremely loud, I tried to ask about it, and the situation escalated into me being publicly yelled at, mocked, and humiliated. The bouncer was the only person who was kind and helped diffuse the situation. The rest of the experience, and especially the public response afterward, made me feel embarrassed, unsafe, and completely unwelcome. I am updating this review because I think future guests should know how this business responds to criticism. A guest complaint should never result in public insults, personal assumptions about sobriety or mental health, or people seeking out someone’s social media to continue attacking them. —— I had an absolutely horrible experience at Manifest. The music was extremely loud from the moment we walked in. We even joked with the bouncer that we probably wouldn’t last long because of the volume. I went toward the booth area just trying to figure out where the DJ was so I could politely ask if it could be turned down a little. Instead, I was yelled at by the bartender, patronized in front of other guests, and told I needed to apologize, even though I was just trying to ask a simple question. Then the DJ proceeded to call me out and mock me in front of everyone for wanting the music quieter. I have never cried in a bar or club before, much less because of people I do not know who work there. It was humiliating and completely unnecessary. I was there with friends on vacation and ended up crying before we even finished our drinks. The only person who was kind was the bouncer, who helped calm things down. Staff should be trained to handle simple customer requests with basic professionalism and empathy. A guest asking about music volume should not be yelled at, mocked by the DJ, or embarrassed in front of the room. Clearer boundaries around the DJ booth and better communication from staff would also help prevent situations like this. Really disappointing experience. We left feeling upset, embarrassed, and completely unwelcome."

"Great ambiance. Karaoke night is always a blast."