Swell Restaurant and Pool Bar

"Great atmosphere, pool chairs and vibes. The bar tender can make good mixers. I wish there was not another building in the way because it would be nice to see the beach from the deck"

"The staff are exceptionally friendly and helpful here. Axel and Dana and everyone else made it a great stay. The drinks are good, the vibes are chill. The pool sometimes is full of kids, but other than that it's pretty decent!"

"I’m attaching proof that I visited this place along with photos of the two staff members involved in the experience. Unfortunately, the overall vibe and customer service here were terrible. The guy dressed in all black first greeted me and my friend and asked what we wanted to drink, but he seemed rushed even though the restaurant was almost empty. When I asked for the drink menu, he rudely told me to “flip over the menu” because the drinks were on the back. It wasn’t what he said, it was his tone. Then while we were sitting there, he started talking to his coworker about how he was happy to work somewhere he didn’t have to deal with women with false lashes. I was literally sitting there wearing false lashes, so overhearing that felt disrespectful and uncomfortable. Read the room. The woman I circled in the photo was also rude. She joked that me and my friend were going to “run out” without paying, which honestly felt inappropriate and offensive. I ordered the poke bowl because it looked amazing online. I hadn’t eaten since 10:30 AM, had just run 3 miles, and was starving after work travel in Hawaii. When the food came, I realized after a few bites that I just didn’t like the wonton chips or the overall dish. I politely told the waitress I would just switch plates with my friend and still pay for my meal. Instead of handling it professionally, she immediately got defensive and questioned me repeatedly asking, “What made you change your mind?” and “You don’t like wonton chips?” As a customer spending a lot of money — a $20 drink and almost a $30 meal — that’s not how you speak to people. I was polite the entire time and still tipped 20% because I understand people work hard for a living, but the attitude and treatment were unacceptable. The rooftop looks nice online, but the experience was not worth it at all. The atmosphere felt uncomfortable, judgmental, and unwelcoming. I would not recommend this place."