Fuego Restaurant & Bar

"I rarely leave negative reviews, but my experience with the manager at Fuego was disappointing enough that I feel compelled to share it. I have dined at countless restaurants, from casual establishments to fine dining venues, and I am known for treating staff with respect and generosity. During my visit, I spent approximately $450 on brunch for me and my wife, remained at the restaurant for about one hour, and tipped more than $200 to the staff who provided excellent service. Every server and employee I interacted with was professional such as Raul and Esequiel, welcoming, and courteous. Unfortunately, the manager was the complete opposite. Her attitude was rude, dismissive, and unprofessional from the moment I interacted with her. While the rest of the team made me feel valued as a guest, the manager made it clear that my presence was not appreciated. What makes this even more surprising is that the restaurant had plenty of available seating during my visit. There was no apparent reason for the hostility or lack of hospitality. A restaurant’s success depends heavily on leadership, and unfortunately, the manager’s behavior undermines the hard work of an otherwise excellent staff. I specifically chose not to tip the manager because I do not reward disrespectful treatment. The servers and staff absolutely deserved recognition and were compensated accordingly. Fuego recently reopened after a remodel, and I genuinely hope ownership pays attention to customer feedback. The staff is outstanding, but poor management can drive away loyal customers. Based solely on my experience with the manager, I would not recommend this restaurant to friends, family, or business associates. The employees deserve better leadership, and customers deserve better treatment."

"The manager totally messed up the order, wrong size coffe, we waited for 25 minutes for our food, just to have another worker say that our food was given to someone else. Which was false. They scramble to get our order put together. Not real impressed for an upscale restaurant and bar."

"I made a reservation for a large group to come in and I noticed my confirmed reservation no longer showing in OpenTable for two days from now. I tried calling and it rang several times and finally the front desk answered and notified me they’re not reopen from remodel yet. I was never notified of my reservation being cancelled so we would have just shown up to no reservation for our group unknowingly."